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Telkomsel's Telco Verify solution now offers a new approach to accelerate and enhance digital verification processes for its business customers.
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The implementation of Telco Verify in the BRImo app has successfully reduced social engineering cases, ensuring safer customer transactions through real-time identity verification.
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Telkomsel’s Telco Verify solution can also be implemented across various industries to enhance the security and convenience of digital services.
Jakarta, 25 October 2024 – As part of its commitment to accelerate digital transformation in Indonesia, Telkomsel reintroduces Telco Verify, an innovative authentication solution designed to provide a safer and more efficient digital experience. Formerly known as Mobile Network Verification (MNV) since 2022, Telco Verify now carries a name that better reflects its functions and benefits. This rebranding underscores its primary goal: offering safer verification processes and faster, seamless authentication for business customers across various industries.
Telco Verify enables user identities to be authenticated automatically (silent verification) by the mobile network operator, eliminating the need to enter passwords or one-time passwords (OTPs). This significantly reduces the risk of account takeovers via social engineering or unintentional OTP sharing. This reliable and efficient solution not only accelerates authentication but also enhances user security and convenience when interacting with digital services provided by businesses in multiple sectors.
The implementation of Telco Verify has had a tangible positive impact on Telkomsel's business partners, such as Bank Rakyat Indonesia (BRI). Since adopting Telco Verify, BRI has reported significantly reduced social engineering cases within its BRImo application.
Through Telkomsel Enterprise's Telco Verify solution, BRImo has significantly improved customer protection. Its real-time identity verification feature ensures that every transaction made via BRImo is safeguarded against cybercrime risks. By adopting Telco Verify as a cutting-edge security technology, BRImo guarantees high levels of protection for every customer interaction with its digital banking services, fostering greater trust in personal data security. This move reinforces BRImo's commitment to providing maximum customer protection in an increasingly digital era.
Alfian Manullang, VP of Data Solutions & Digital Financial Services at Telkomsel, stated: "According to the National Cyber and Encryption Agency (BSSN), Indonesia faced over 361 million cyberattacks in 2023. These attacks included various threats such as malware, trojans, and ransomware. In response, Telkomsel focuses on delivering cybersecurity services to support businesses safeguarding their customers' data. Telkomsel's success in strengthening BRImo transaction protection demonstrates Telco Verify's effectiveness in mitigating security threats while enhancing public trust in BRI's digital services and minimizing potential financial and reputational losses caused by cyberattacks."
Alfian further expressed hope that Telco Verify's ability to deliver seamless digital authentication experiences will support digital transformation in other industries by improving the security and convenience of digital services for businesses across Indonesia. Under the Telkomsel Enterprise banner—TelkomGroup’s product powerhouse for B2B services—Telkomsel is confident in offering tailored solutions for every business need.
By addressing modern business challenges in the digital era, Telco Verify strengthens Telkomsel's position as a leading provider of innovative and superior digital telecommunications services. Telkomsel aims to create better days and brighter futures for the community.
For more information about Telco Verify and other digital solutions from Telkomsel, visit tsel.id/enterprise
