Integrity isn’t just a policy—it’s a way of life. We hold ourselves to the highest ethical standards, with zero tolerance toward fraud, bribery, corruption, or any form of unethical behavior. This unwavering commitment drives our success, shapes our reputation, and strengthens trust with our stakeholders.
We prioritize compliance with all relevant regulations and laws as a cornerstone of our operational integrity and business sustainability. We are committed to upholding the highest regulatory standards, striving for zero major compliance cases every year. By 2026, we aim to align fully with regional corporate governance frameworks and global industry best practices. This dedication underscores our promise of ethical conduct, transparency, and accountability to our customers, employees, investors, and the communities we serve.
We actively combat corruption and fraud through year-round dissemination and training programs for employees and stakeholders.
In 2023, we reinforced anti-corruption awareness through “Governance and Compliance Awareness” campaign, offering training and updates across all operational regions. Communication channels included email blasts and internal applications, ensuring employees were well-informed on the risks and consequences of corruption, as well as the strict prohibition of such practices.
Our strong policies, including the GCG Policy, Code of Conduct, and Whistleblowing Policy, guide employees toward responsible behavior. Backed by our Disciplinary Committee and Anti-Bribery Compliance Function Team, we are proud to report zero confirmed corruption cases in 2023—a testament to our unwavering commitment to integrity and accountability.
We believe that transparency and accountability are vital to maintaining trust. Our whistleblowing policy empowers employees and external stakeholders to speak up against fraud, corruption, unethical behavior, and breaches of internal controls or our Code of Conduct.
We are committed to protecting whistleblowers from retaliation, ensuring they can report concerns safely and confidently. Every report is thoroughly investigated by a dedicated audit team, with findings reviewed by our Internal Audit team to drive corrective action. Through this policy, we strengthen our culture of integrity, fostering a workplace built on trust and ethical responsibility.
