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Relax! Don’t panic if you don’t have a Telkomsel number. You can log in to MyTelkomsel App using your email or IndiHome number.
Relax! Don’t panic if you don’t have a Telkomsel number. You can log in to MyTelkomsel App using your email or IndiHome number.
You can manage your account information, application settings, and service preferences. Set IndiHome as your main account so you can access various IndiHome features easily on MyTelkomsel.
Managing your Main Package subscriptions or Add-Ons, as well as checking your package details is super easy on the App Dashboard or IndiHome Dashboard.
Never miss paying your IndiHome bills, because your billing status will appear on the Dashboard when it’s close to the due date. You can choose various payment methods too!
Check your internet connection, speed test, restart the network, and manage your Wi-Fi modem through one menu. You can manage your network on App Dashboard or IndiHome Dashboard.
Learn about your detailed internet usage each month—displayed as an analytic graphic. Monitor your monthly internet usage effectively.
This is the easy way to purchase Add-On products such as Internet, TV, and voice call Add-Ons, as well as other entertainment. Access the Shop feature through App Dashboard or IndiHome Dashboard.
No time to feel bored because we have entertainment; videos, music, games, and articles.
Get the best solutions for your queries from MyTelkomsel Help Center. You can access it on App Dashboard or IndiHome Dashboard.
Enjoy the benefits of IndiHome transactions via MyTelkomsel by getting Poin rewards. You can redeem your Poin with vouchers or other IndiHome products.
A special program for IndiHome users who join our referral program! Enjoy side income by getting your friends or family to subscribe to IndiHome.
The queries or reports you make through Help Center will be recorded as tickets so you can monitor the progress, from the moment we receive your query until it has been solved.
01
Open MyTelkomsel
On the login page, choose to log in using IndiHome account.
02
Input data
Enter your IndiHome number, email, or mobile phone number registered on IndiHome.
03
Verification
A verification link will be sent to your email or mobile phone number.
04
Access Dashboard
You’ve successfully logged in with IndiHome account.
01
Add service account
Tap “Add Account” menu.
02
Choose IndiHome
Choose to sign in with IndiHome.
03
Choose IndiHome number
Add account using IndiHome number.
04
Enter IndiHome account
Enter your IndiHome number, email, or mobile phone number registered on IndiHome.
05
Access Dashboard
You’ve successfully logged in with IndiHome account.
01
Manage account
Tap “Manage Account” on the Dashboard.
02
Change the order
Tap the triple bar icon (☰) to drag and move your IndiHome account up.
03
Main account switched
IndiHome is now your main account.
01
Access Dashboard
Go to the “Quick Menu” on the Dashboard and tap “Manage Subscription”.
02
Access the settings
Access the “IndiHome Subscription Setting” on IndiHome Dashboard.
03
Manage subscription
You can start managing your subscriptions.
01
Access Dashboard
Tap the billing info on the Dashboard.
02
Go to Mall menu
Access “Pay Bills” menu from Mall menu.
03
Complete payment
Proceed to bill payment using your preferred method.
01
Access Dashboard
Go to “Quick Menu” on Dashboard.
02
Access Network Management
Access “Manage Network” menu on IndiHome Dashboard.
03
Start managing
Access various features to manage your network.
01
Choose IndiHome account
Tap your IndiHome account on Dashboard.
02
Analyse your usage
Open “Usage Analysis” on IndiHome Dashboard.
03
View your usage
Find your internet usage information.
01
Access Shop page
Go to “Quick Menu” or “Buy Package” menu on Dashboard.
02
Go to Mall menu
Choose Add-Ons on the Mall menu.
03
Buy Add-ons
Choose the Add-On product you prefer!
01
Access Dashboard
Access the Help feature on Dashboard.
02
Go to Mall menu
Go to IndiHome “Help” menu on the Mall menu.
03
Choose Veronika
Choose Veronika the Virtual Assistant icon to connect to the chat room.
04
Choose product
Pick the product you need to ask about.
05
Start chatting
You can start chatting with Veronika.
01
Go to Dashboard
Tap “Rewards” menu on Dashboard.
02
Redeem Poin
Choose various benefits by redeeming your Poin.
01
Access Dashboard
Access “Quick Menu” on App Dashboard or IndiHome Dashboard.
02
Go to Mall menu
Sign up for IndiHome Referral on the “Mall” menu.
03
Start promoting
Promote our products and enjoy the commission!
01
Access Network Management
Check your query ticket status on “Quick Menu” on App Dashboard.
02
Choose "Help/Query Ticket”
Find a ticket to monitor the progress of your queries/reports.
03
See history
Check the history of your chat by tapping the “Ticket” icon.
04
Pick a ticket
Pick a query ticket to see the report.
05
See reports
See the detailed information of your queries/reports.
Minimum device conditions and limited telecommunications networks are not a problem. Make it easier with MyTelkomsel Basic.
Go to the MyTelkomsel website to easily access our main digital features!
What is MyTelkomsel App?
How do I get the MyTelkomsel App?
Can MyTelkomsel be used on all types of mobile phones?
Am I charged a fee when downloading the MyTelkomsel App?
Can I upgrade from the old MyTelkomsel App to the new one?
Do I have to use the Telkomsel network to access MyTelkomsel?
What is MyTelkomsel Basic?
Who can use the MyTelkomsel Basic App?
Where do I get the MyTelkomsel Basic App?
Which MyTelkomsel App features are not on the MyTelkomsel Basic App?
Introduction
Definition
Legal Competence
Intellectual Property Rights
Accessing the App
