According to the regulation of Ministry of Communication & Informatics number 10/2010, Indonesian Government will obligate all Prepaid customer to register their number, using a validated National Identity Number/ NIK. You can enjoy more benefits by re-registering your current prepaid number.
What is Prepaid Customer Registration?
What is the purpose of this regulation?
What differs the new registration from previous regulation?
Is it only apply for new customers?
Can customers make their own prepaid registration process?
Can prepaid registration be done at telco operator outlets or its partners?
What are the requirements that has to be prepared by customers to do prepaid registration?
What are the information in Family Register Card (KK) and Electronic ID card required to do prepaid registration?
Can new and existing customers still do registration if they are yet to have Family Register Card and Electronic ID card?
How to do prepaid registration?
How to do prepaid registration for Foreign Citizens (WNA)?
Is there a validation process for new and existing customers?
How long will it take to validate the process?
If the registration process failed, is the activation can still be applied?
When is the Prepaid Registration effectively applied?
When is the due date for Prepaid Registration for existing customer?
What are the consequences if customer Not Registered?
What do customers have to do if having difficulties in registering?
What do customers have to do if having difficulties through getting the Citizenship Data (e.g.: unknown National Identification Number (NIK)) ?
Is there any consequences if not doing the registration?
Is there any limitation on the total amount of prepaid numbers for each new customer and existing customer?
What about prepaid numbers belonging to Corporate? Do still need to be registered and limited to 3 numbers per 1 Telecommunication Service Provider? or need to come to Customer Services for Self Registration?
Are the registration requirements mentioned above applied for Postpaid and also Non-cellular customer?
