How do I extend prepaid card active period?

To extend the active period of a prepaid card, you can top up your credit balance or buy data packages. Each type of Telkomsel card (simPATI, KARTU As, and Loop) has a different policy of extension period.

The activities that can be carried out to extend the active period of your prepaid card are:

1. Data Package Purchase
   • All package purchases will extend the active period, based on the validity period of the package.
   • Purchasing a package during the grace period will change the card to an active card, and the active period will adjust to the validity period of the package.
   • Package purchases from all purchase channels (such as GoPay, OVO, LinkAja, Virtual Assistant, credit card, etc.) will change the grace period to be active, and the active period will adjust to the validity period of the package.
2. Get the Gift Package
   • If the number receives a certain package (gift package), the card's active period will be extended according to the validity period of the package.
   • Packages received during the grace period will change to an active period according to the validity period of the package.
3. The use of data/voice/SMS quota during the grace period will not change the active period.