Visit any of our GraPARI stores to speak with a Telkomsel agent who can assist you with a 4G upgrade*.
Before you visit a GraPARI store, please note:
a. You must have a 4G enabled device. You can find out if your device is supported by visiting this page.
b. You will be required to show a valid identity card and driver's licence.
Card replacement services can not be represented, unless VVIP and VIP customers are subject to special provisions
*For Telkomsel customers only.