I pay my monthly postpaid bill but the KM (kilometer) is not credited to my account in Jelajah Nusantara. What should I do? | Telkomsel

I pay my monthly postpaid bill but the KM (kilometer) is not credited to my account in Jelajah Nusantara. What should I do?

For bill payment transactions, there’s an offline process of up to 72 hours to credit your KM (kilometer). If you still haven't received it, please contact our Customer Service at 188.