I top up (buy credit) or buy a package but the KM (kilometer) is not increasing in Jelajah Nusantara. What should I do? | Telkomsel

I top up (buy credit) or buy a package but the KM (kilometer) is not increasing in Jelajah Nusantara. What should I do?

Please wait up to 72 hours. If the problem continues, please contact our Customer Service at 188.