One Dynamic Package

• Telkomsel One Dynamic is a service that consists of a Mobile Family Quota (Kuota Keluarga) Package and Home Internet bundle with a special price offer that is only available for prepaid customers and has been combined into 1 (one) bill. This package offer is only available in certain cities.
• Kuota Keluarga is a data package that can be shared with family members or friends. This data package is only valid domestically (cannot be used for International Roaming). This data package is valid nationally for all networks (3G, 4G and 5G) and can be used jointly by the Admin and all registered Members.
• Home Internet is an IndiHome or Orbit service (Orbit service is provided if the prospective customer's home does not yet provide IndiHome service).

Telkomsel One Dynamic is available only in certain selected cities. Please check the list here.

• Admin is a customer who purchases Telkomsel One Dynamic and can add and remove Members.
• Members are customers registered by the Admin to use the Kuota Keluarga. Members and Admins can consume Kuota Keluarga together.

Customers who can subscribe to One Dynamic have at least 1 (one) Telkomsel PraBayar (prepaid) number and are not currently part of another active Kuota Keluarga.

You can sign up via this link or contact IndiHome Sales Force.

• Shared mobile data quotas allow all Members to draw from one shared data source, providing flexibility in distributing data based on individual needs.
• Kuota Keluarga Package will be extended every 1st of every month.
• If the Kuota Keluarga Package has not been used up before the 1st of each month, then the remaining quota cannot be used in the following month and will be replaced with Kuota Keluarga renewal quota.

• Kuota Keluarga can only be activated via the MyTelkomsel App after successful Home Internet installation at the customer's location.
• To activate the Kuota Keluarga, customers must have a minimum of 1 Admin number + 1 Member number.
• Following are the steps to activate the Kuota Keluarga Package:
  • After purchasing the One Dynamic Package, you will receive an SMS notification from 3636 with a link on it.
  • Click the link provided. You will be directed to the Kuota Keluarga redemption page in the MyTelkomsel App. If you don't have the MyTelkomsel App, you will be directed to the App Store to download it first.
  • Enter at least 1 Telkomsel number (or maximum 2 numbers) that has been given to be included as a Member.

• Admin can add, remove, or change Member numbers through several customer service media as follows:
  • Kuota Keluarga access menu on the MyTelkomsel App.
  • Call Center 188.
  • GraPARI Customer Service.
• If you change a Member number in the middle of the package validity period, the Member can only enjoy the Kuota Keluarga sharing service. The new Member does not receive free call and SMS services to fellow Members. Free call and SMS services to fellow Members can be enjoyed after the package renewal process in the next period.

No, Admin cannot change to Member as long as the Telkomsel One Dynamic service is still valid. Members also cannot change to Admin while the package is still valid.

Minimum 2 numbers (1 Admin + 1 Member) and maximum 3 numbers (1 Admin + 2 Members). For the record, Admin must use a prepaid number.