I already purchased #KuotaKeluarga and I was already in the “Pembelian Sedang Diproses/ Your Purchase is Being Processed” phase. However, my #KuotaKeluarga package is still not active. What happened? | Telkomsel
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I already purchased #KuotaKeluarga and I was already in the “Pembelian Sedang Diproses/ Your Purchase is Being Processed” phase. However, my #KuotaKeluarga package is still not active. What happened?

Please wait 1x24 hours for your request to be processed. If there is still no confirmation of package activation, you can try to purchase it again. For further details, please contact:

  1. Call Center 188.
  2. Social media official accounts:
    • Instagram: @telkomsel
    • Twitter: @Telkomsel
    • Facebook: @telkomsel
  3. Nearest GraPARI, or
  4. Email: cs@telkomsel.com