Slow Internet connection? | Telkomsel
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Slow Internet connection?

  1. Make sure you have internet quota
  2. Refresh the network
  3. If you’re trying to access the Internet inside a building, try to move to a part of the building that has a stronger connection.
  4. If the problem of a slow Internet connection occurs only in one application or on one website, make sure that there’s no problem in that application or website.
  5. If the problem persists, please contact us by:
    a. Chat Veronika: tsel.me/chatva
    b. Email : cs@telkomsel.com
    c. Call 188 for Telkomsel PraBayar and Telkomsel Halo customers