You can try the following solutions below if the link you received doesn't work:
a. If the link is invalid or expired, please re-login to get a new link. Use the link as soon as you receive it.
b. If you accept information that an error has occurred and ask to repeat the process, please wait a moment, then retry using a new link.
c. If the SMS link directs to a web browser with the information "Page Not Found", there's a possibility that you are not connected to the internet. Make sure you have an internet quota with a stable internet network. After that, please re-login.
If within 1x24 hours you still experience the same issue, chat with Veronika.