Usually when I purchase #KuotaKeluarga, I can input a mobile number as a Member. But why wasn’t the mobile number input page shown this time? | Telkomsel
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Usually when I purchase #KuotaKeluarga, I can input a mobile number as a Member. But why wasn’t the mobile number input page shown this time?

You can check on MyTelkomsel if you still have an active #KuotaKeluarga package (not expired yet). If you do, then the next purchase of #KuotaKeluarga will have the same Member configuration as your existing active package. If you don’t and you still have the same problem, you can contact:

  1. Call Center 188.
  2. Social media official accounts:
    • Instagram: @telkomsel
    • Twitter: @Telkomsel
    • Facebook: @telkomsel
  3. Nearest GraPARI, or
  4. Email: cs@telkomsel.com.