What if I forget my LinkAja PIN for transaction?

There are 3 methods to reset your PIN: using a security question, email, or contact our Call Center. Please follow these steps if you forget your LinkAja PIN:

1. Open your LinkAja app.
2. Choose the “Account” menu and choose “Log Out” if you are still logged in.
3. Enter your LinkAja number.
4. Choose “Forgot PIN?”.
5. Choose the method to reset your PIN:
   • If you choose a security question: Enter the selected question and answer, and then create a new PIN.
   • If you choose email: Enter the email address you registered for LinkAja before, enter the verification code sent to your email, and then create a new PIN.
   • If you choose Call Center: You will be directed to LinkAja Call Center at 150911.