- For Android device:
- MyTelkomsel is optimized for smartphones, not tablets.
- MyTelkomsel requires Android 5.0 (Lollipop) and above.
- The compatibility with other device and other device resolutions are not guaranteed.
- For iOS device:
- MyTelkomsel requires iOS 9.0 or above. Compatible with iPhone, iPod, & iPod Touch.
- The compatibility with other device and other device resolutions are not guaranteed.