Please ensure these things below if you are unable to claim quota prizes:
- Your purchase does not exceed the Rewards Stamp period. Please double-check the transaction period.
- Your transaction has not been successful or failed. Recheck the received SMS notification status.
- Check your internet connection and make sure it is stable.
- If the claim does not accumulate within 30 minutes, contact Call Center 188 or send a direct message regarding the issue to Instagram @mytelkomsel.app