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One app for all your needs, only on MyTelkomsel! From item shopping, ticketing, and run tracking—everything is made convenient on this app.
Lifestyle is all about finding joy in every moment. Live to the fullest and enjoy every step of your journey!
Book your plane tickets, make hotel reservations, and track your flights easily in one app, MyTelkomsel.
Stay healthy and fit with the help of health consultation feature and running app every day on MyTelkomsel.
Shopping vouchers, beauty products, fashion, smartphones—check out your wish list directly on this app!
Ship out your goods directly from your home and make donations through one application.
Bored? Start booking concert tickets, read traveling tips, access various attractions, and discover other entertainment here!
Take care of your internet bills, electricity tokens, and all payments digitally, quickly, and hassle-free.
What is MyTelkomsel Lifestyle?
MyTelkomsel Lifestyle is one of the features on the MyTelkomsel App that consists of two main categories: Commerce and Entertainment.
These two categories make it easy for users to meet their daily needs while enjoying digital entertainment on one platform.
What is MyTelkomsel Commerce?
MyTelkomsel Commerce includes a variety of services to meet customers' daily needs, covering various transactions such as purchasing products, travel tickets, health services, top-ups, and bill payments.
How do I access Commerce services on MyTelkomsel App?
You can access Commerce services by opening the MyTelkomsel App and going to the "Commerce" menu on the main page. From there, you will see various product and service catalogs from our partners.
What are the terms and conditions of MyTelkomsel Commerce services?
When opening the Commerce service, you will be redirected to a page managed by each partner. The terms and conditions for the use of products/services are entirely the authority of the partner. Telkomsel is not responsible for anything related to the ordering and use of the product/service.
What is Ayo Lari?
Ayo Lari is one of the features on the MyTelkomsel App designed to support customers' running activities.
Can I set a running target in Ayo Lari feature?
Yes, in Ayo Lari you can set a running target, so you can determine your own running goals according to your needs, such as a certain distance or duration target.
Can it detect outdoor running?
Yes, Ayo Lari has the Detect Outdoor Running feature, which automatically tracks your distance, time, and running route outdoors.
How do I get rewards?
You can get rewards by following the challenges available in Ayo Lari. After completing the specified challenge, you have the opportunity to win attractive prizes.
How do I join a challenge?
You can join a challenge in Ayo Lari by selecting a running challenge available in the application. After joining, complete the challenge according to the conditions given to get a reward.
What is a running activity leaderboard?
The Running Activity Leaderboard is a feature that displays user rankings based on their running activities. With this leaderboard, you can see how your performance compares to other runners and be more motivated to run further!
How do I access Ayo Lari?
You can access Ayo Lari by opening the MyTelkomsel App and entering the "Mall" menu on the main page. From there, you just have to select Ayo Lari which is in the Health & Fitness category.
What are the features of Ayo Lari?
What is a Flight Tracker?
Flight Tracker is one of MyTelkomsel's features that can monitor flights by entering the route or aircraft ID.
What features are there in Flight Tracker?
As the name suggests, the main feature is to track or monitor aircraft flights with additional features such as check-in notifications, boarding information, schedule changes, and baggage claim.
How do I access the Flight Tracker feature?
You can access Flight Tracker by opening the MyTelkomsel App and going to the "Mall" menu on the main page. From there, you just select "Flight Monitoring" which is in the Travel category.
What is Auto Gate?
Auto Gate is a new feature that allows users to make transactions when passing through the Auto Gate zone easily and without physical interaction through a mobile application. This feature is designed to provide convenience and efficiency, both when entering and leaving the Auto Gate area.
What features are there in Auto Gate?
How do I access the Auto Gate feature?
You can access Auto Gate by opening the MyTelkomsel App and going to the "Mall" menu on the main page. From there, you just have to select "Auto Gate" which is in the Daily category.
What is MyTelkomsel Donation Program?
The MyTelkomsel Donation Program is a collaborative initiative between MyTelkomsel and PT Pilar Tagihan Indonesia which aims to make it easier for MyTelkomsel customers to make online donations to zakat institutions, waqf nadzirs, and social institutions that already have permits.
How do I access the MyTelkomsel Donation Program?
On the Lifestyle Commerce menu on MyTelkomsel, select “See All Services”, then click the Donation icon to access the program.
What distinguishes the MyTelkomsel Donation Program from other donation programs?
The MyTelkomsel Donation Program makes it easier for MyTelkomsel customers by providing direct access to an integrated online and real-time fundraising platform through the microsite https://telkomsel.bersedekah.com.
Are there any additional costs for making donations through the MyTelkomsel Donation Program?
There is no additional cost to make a donation through the MyTelkomsel Donation Program. You only need to pay the amount you want to donate.
What are the Zakat institutions, Waqf administrators, and social institutions that can receive donations through the MyTelkomsel Donation Program?
You can make donations to various Zakat institutions, Waqf administrators, and social institutions that already have permits and are registered on the integrated fundraising platform.
How is the donation transaction process through the MyTelkomsel Donation Program?
The donation transaction process is carried out online through the microsite page owned by PT Pilar Tagihan Indonesia which will be displayed via an iframe in the MyTelkomsel App. After selecting the recipient institution and the amount of donation, you will be guided to complete the payment transaction.
How do I ensure that the donation I give will be used properly?
All registered Zakat institutions, Waqf administrators, and social institutions have passed the verification process and have official permits. MyTelkomsel works with PT Pilar Tagihan Indonesia to ensure the security and continuity of the donation process.
Will I receive proof of donation after making a transaction through the MyTelkomsel Donation Program?
Yes, you will receive proof of donation in the form of a notification or confirmation email after successfully donating through the MyTelkomsel Donation Program.
What is a Digital Voucher (Ultra Voucher)?
Digital Voucher (Ultra Voucher) is a collaborative initiative between MyTelkomsel and Ultra Voucher (PT Trimegah Karya Utama) which aims to make it easier for MyTelkomsel customers to buy voucher products, where the vouchers can be in the form of Food and Beverages products, tourism, and others consisting of various choices of brand merchants. The use of these vouchers can be used at offline merchant locations throughout Indonesia. MyTelkomsel only displays products, but the purchase and payment process are the responsibility of PT Trimegah Karya Utama. If there are payment problems, you can contact the Ultra Voucher Call Center.
How do I access Digital Vouchers (Ultra Vouchers)?
On the Lifestyle Commerce menu on MyTelkomsel, select see all services, then click the Shopping Voucher or Voucher Belanja icon to access the program.
What distinguishes the MyTelkomsel Shopping Voucher program from other voucher programs?
MyTelkomsel Shopping Voucher program facilitates MyTelkomsel customers by providing direct access to the voucher shopping platform with a variety of merchant choices that are integrated online and in real time without having to download various other applications.
Are there any additional costs for purchasing shopping vouchers through the MyTelkomsel Shopping Voucher program?
Customers will be charged an additional fee for sending the voucher code in the form of a digital voucher via Whatsapp or Email and a VA Bank administration fee according to the selected payment method.
What are the available voucher merchants?
There are 9 categories, namely: Activity, Food & Beverages, Apps, Beauty, Experience, Health, Retail, Service, Travel.
How is the transaction process?
The transaction process is carried out online through the Ultra Voucher microsite page which will be displayed via the MyTelkomsel App. After selecting the voucher product and quantity, you will be guided to complete the payment transaction.
Will I receive a receipt of my voucher transaction?
Yes, you will receive a receipt/proof via email or WhatsApp confirmation after successfully making a transaction.
What is UMKM Product (Evermos)?
UMKM Product (Evermos) is a collaborative initiative between MyTelkomsel and Evermos that aims to make it easier for MyTelkomsel customers to buy UMKM (Small & Medium Enterprise) products.
What categories are there in UMKM Product (Evermos)?
Children's & baby fashion
How do I access UMKM Product (Evermos)?
You can access UMKM Product by opening the MyTelkomsel application and going to the "Mall" menu on the main page. From there, you just have to select "UMKM Product" which is in the Shopping category.
What payment methods can I use?
There are several payment methods in UMKM Products such as virtual accounts, debit cards, credit cards, and payment at outlets such as Indomaret and Alfamart.
What is the Goers feature on MyTelkomsel?
The Goers feature on MyTelkomsel is a service that allows users to explore and purchase event tickets, such as concerts, workshops, exhibitions, and other events online through the MyTelkomsel App.
How do I access the Goers feature on MyTelkomsel?
You can access Goers by opening the MyTelkomsel App and entering the "Mall" menu on the main page. From there, you just have to select "Goers" in the Hobbies & Entertainment category.
Can I buy tickets directly from the MyTelkomsel App?
Yes, you can order and buy tickets directly on the MyTelkomsel App without having to switch to another platform.
What payment methods can be used to buy tickets on Goers?
You can use several payment methods, such as:
How do I view tickets that have been purchased?
Can tickets be canceled or refunded?
Cancellation and ticket refund policies depend on the terms and conditions set by the event organizer. Be sure to read the event details before purchasing tickets.
Can Goers be used throughout Indonesia?
Yes, Goers can be used throughout Indonesia. However, event availability may vary depending on your location.
What is Flight (Traveloka)?
Traveloka Flight is a collaborative initiative between MyTelkomsel and Traveloka that aims to make it easier for MyTelkomsel customers to buy flight tickets.
What features are there in Flight (Traveloka)?
Traveloka Flight has a main feature, namely buying flight tickets with a variety of airline choices.
How do I access Flight (Traveloka)?
You can access Traveloka Flight by opening the MyTelkomsel App and going to the "Mall" menu on the main page. From there, you just select "Traveloka Flight" which is in the Travel category.
What payment methods can I use?
What is Hotel (Traveloka)?
Traveloka Hotel is a collaborative initiative between MyTelkomsel and Traveloka that aims to make it easier for MyTelkomsel customers to book hotel rooms.
What features are there in Hotel (Traveloka)?
Traveloka Hotel has a main feature, namely booking hotel rooms with a variety of hotel choices.
How do I access Hotel (Traveloka)?
You can access Hotel (Traveloka)d by opening the MyTelkomsel App and going to the "Mall" menu on the main page. From there, you just have to select "Traveloka Flight" which is in the Travel category.
What payment methods can I use?
What is an Indomaret Voucher on MyTelkomsel?
An Indomaret Voucher on MyTelkomsel is a digital voucher that can be purchased through the MyTelkomsel App and used to shop at Indomaret outlets with a certain nominal value.
How do I buy an Indomaret Voucher on MyTelkomsel?
You can buy a voucher by opening the MyTelkomsel App, entering the "Indomaret Voucher" menu, selecting the desired nominal value, and making a payment using the available method.
How do I access an Indomaret Voucher?
You can access Indomaret Voucher by opening the MyTelkomsel App and entering the "Mall" menu on the main page. From there, all you have to do is select "Indomaret Voucher" which is in the Shopping category.
What payment methods can be used for Indomaret Voucher?
You can only use LinkAja.
What is the PLN Electricity feature on MyTelkomsel?
The "PLN Electricity" feature on MyTelkomsel allows users to buy prepaid electricity tokens or pay postpaid electricity bills directly through the MyTelkomsel App.
How do I access PLN Electricity?
You can access PLN Electricity by opening the MyTelkomsel App and entering the "Mall" menu on the main page. From there, you just select "PLN Electricity" which is in the Top Up & Bills category.
What payment methods can be used for PLN Electricity?
You can only use LinkAja.
What is the Pay BPJS feature on MyTelkomsel?
The Pay BPJS feature on MyTelkomsel allows users to pay BPJS Health Insurance contribution easily and directly through the MyTelkomsel App.
How do I access the "Pay BPJS" feature?
You can access Pay BPJS by opening the MyTelkomsel App and entering the "Mall" menu on the main page. From there, you just select Pay BPJS which is in the Top Up & Bills category.
How do I pay BPJS on MyTelkomsel?
You can pay BPJS contributions by opening the MyTelkomsel App, entering the "Pay BPJS" menu, entering the BPJS membership number, checking the bill amount, then making the payment using the available methods.
What payment methods can be used to pay BPJS?
You can only use LinkAja.
What is FITA?
The FITA feature is a health and fitness service in the MyTelkomsel App that helps users maintain a healthy lifestyle. FITA provides fitness programs, nutrition guides, workout videos, health tracking, and health education articles.
How do I access FITA?
You can access FITA by opening the MyTelkomsel App and going to the "Mall" menu on the main page. From there, you just select "Healthy Lifestyle" which is in the Health & Fitness category.
What are the benefits of using the FITA feature?
What is the Internet Bill Feature on MyTelkomsel?
The Internet Bill Feature on MyTelkomsel allows users to check and pay monthly internet bills easily through the application.
How do I check my Internet Bill on MyTelkomsel?
What payment methods can I use for Internet Bill?
You can only use LinkAja.
How do I access Internet Bills?
You can access Internet Bills by opening the MyTelkomsel App and going to the "Mall" menu on the main page. From there, all you have to do is select "Internet Bills" which is in the Top Up & Bills category.
What is PosAja?
Telkomsel has collaborated with Pos Indonesia to provide a solution for sending goods in the form of packages and letters through the PosAja shipping feature on MyTelkomsel. This service makes it easy for customers to access the direct delivery feature.
What features are available on PosAja?
PosAja has the main feature to send goods and customers can also track their delivery through the "Track Shipment" option.
How do I access PosAja?
You can access PosAja by opening the MyTelkomsel App and going to the "Mall" menu on the main page. From there, you just have to select "Send Goods" which is in the Daily category.
What is Buy Smartphone feature on MyTelkomsel?
It’s a feature that allows users to buy a variety of smartphone options with various attractive promos, including Telkomsel bundling package.
How do I access the Buy Smartphone feature?
You can access Buy Smartphone feature by opening the MyTelkomsel App and entering the "Mall" menu on the main page. From there, you just select Buy Smartphone which is in the Shopping category.
How do I buy a smartphone through MyTelkomsel?
You can buy a smartphone by opening the MyTelkomsel App, entering the Buy Smartphone menu, selecting the desired device, then following the available payment steps.
How is the smartphone delivery process after purchase?
After successful payment, the smartphone will be sent to the address you have specified according to the estimated delivery time listed in the MyTelkomsel App.
What is BAZNAS?
BAZNAS (National Zakat Agency) on MyTelkomsel is a feature that allows users to easily pay Zakat, infaq, and Sadaqah through the MyTelkomsel App.
How do I access BAZNAS?
You can access BAZNAS by opening the MyTelkomsel App and entering the "Mall" menu on the main page. From there, you just select "BAZNAS" which is in the Daily category.
How do I donate through BAZNAS?
You can donate by opening MyTelkomsel, then select the BAZNAS menu, select the type of donation (Zakat, Infaq, or Sadaqah), determine the nominal, and make payment via the available methods.