You can change your lost or damaged SIM Card in the nearest MyGraPARI in your area.
- Prepare your Electronics ID Card (e-KTP), Family Card (KK), & two numbers which were contacted by you in a month
- Select menu “Telkomsel Customer”
- Select “SIMCARD Lost/Damaged”
- Input your number that you want to change
- Input your KTP and Family Card numbers to validate your data
- Customer gets new SIM Card