Prepaid Active Period

Prepaid card’s active period adjustment

Dear Telkomsel customers,

Starting November 9, 2024, Telkomsel will adjust the active period for prepaid cards to be as follows:

Adding the active period through purchasing credit will again be cumulative with a maximum additional active period of 365 days. Meanwhile, adding the active period by purchasing packages and receiving gifts will still follow the customer's longest active period (non-accumulation), except for the Active Period Extension Package which will extend the active period cumulatively to a maximum of 365 days. Visit this link for information on the Active Period Extension Package.
The Telkomsel PraBayar (prepaid) SIM card cycle policy may change at any time as determined by Telkomsel. Information on these changes will be provided through Telkomsel's official communication media.