Dear Telkomsel customers,
Starting November 9, 2024, Telkomsel will adjust the active period for prepaid cards to be as follows:
- Adding the active period through purchasing credit will again be cumulative with a maximum additional active period of 365 days. Meanwhile, adding the active period by purchasing packages and receiving gifts will still follow the customer's longest active period (non-accumulation), except for the Active Period Extension Package which will extend the active period cumulatively to a maximum of 365 days. Visit this link for information on the Active Period Extension Package.
- The Telkomsel PraBayar (prepaid) SIM card cycle policy may change at any time as determined by Telkomsel. Information on these changes will be provided through Telkomsel's official communication media.
