cookies

Our site uses cookies to improve your experience. Please agree to the Terms & Conditions and Privacy Policy for the best experience.

Solution to Force Close Problem on MyTelkomsel App

MyTelkomsel Updates

Information about issues when opening MyTelkomsel App

mytelkomsel

 

Message for MyTelkomsel users on Android

For our valued MyTelkomsel users on Android experiencing force close issues with the MyTelkomsel, we’re sorry for the trouble and truly appreciate your understanding. Kindly update the app to the latest version on the Google Play Store to enjoy the best experience with MyTelkomsel.

Solution for users experiencing force close

The MyTelkomsel team is dedicated to delivering the best service for you. To resolve the force close issue, please follow these steps to get your MyTelkomsel App up and running again.

  1. Reinstall MyTelkomsel App
    • After clearing the “Cache,” return to the app menu and select “Uninstall.”
    • Open the Google Play Store and search for the MyTelkomsel App or click this link.
    • Install the latest version of MyTelkomsel.
  2. Re-login

    After following the steps above, you can try to log back into MyTelkomsel App.

MyTelkomsel App now includes a push notification feature that prompts users to update the app immediately upon opening it.

To fulfill your digital needs with Telkomsel, download MyTelkomsel Basic app – a lightweight, practical app for checking quotas, top up credit, and buying packages.

 

mytelkomsel

Additional Information