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Discover how fast and accessible your internet connection can be with a 4G SIM card on the best 4G network from Telkomsel. Upgrade now and we’ll deliver it to you.
What is Upgrade to 4G program?
Upgrade to 4G program is a program created by Telkomsel to provide convenience for customers who want to upgrade non 4G to 4G SIM cards, through online mechanisms (4G card will be delivered to customer address) or offline (visiting GraPARI).
How do I upgrade my SIM card to 4G?
You can upgrade your card to 4G via:
What are the terms and conditions to upgrade to 4G SIM card via online?
What if I can't register for upgrade to 4G SIM card via online?
If you cannot register online, then you are recommended to visit the nearest GraPARI. Please check the available GraPARI list here.
Will I be charged for 4G SIM card upgrade?
You will be charged for the 4G SIM card and the delivery fee to your address when you complete your transaction via e-commerce.
How do I make sure that my SIM card and device support 4G network?
What are the benefits if I upgrade my card to a 4G SIM card?
Note: You will be charged with Rp10 when your migration process has been successful to get the additional 4G Quota. The additional 4G Quota for 4G migration is offered as an appreciation for customers who migrate to 4G.
What is the additional 4G quota?
It is an additional 4G quota of 30GB or 15GB offered to customers who migrate from non-4G SIM card to 4G SIM card. The quota can be used on the 4G device connected to the Telkomsel 4G network.
Will I be charged for getting the additional 4G quota?
You will only be charged with Rp10 after your migration process has been successful.
How do I get the additional 4G quota?
You have to upgrade your non-4G SIM card to 4G SIM card through online or offline channels.
My SIM card has been active for less than 3 months. Can I get the additional 4G quota?
No, if your SIM card has been active for less than 3 months, you cannot get the additional quota.
Can I get the additional 4G quota for more than once?
No, you will only get the additional quota once for 3 days.
When does the additional 4G quota program apply?
This program applies from September 11th, 2020 to December 31st, 2022.
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