Make sure you have registered by sending an SMS to 4444 with format: REG<space>NIK#Family Card Number#
Example: REG 1234567890123456#3201060401130027#
or
For existing customers with format: ULANG<space>NIK#Family Card Number#
Example: ULANG 1234567890123456#3201060401130027#
For further information please visit the following link.
Check whether you are able to make a call or SMS to another number. While you do so, make sure you have a Telkomsel signal.
If the problem persists, you can come to the nearest GraPARI by presenting:
If you are still experiencing the same problem, don't hesitate to contact Telkomsel on the following channels:
